Overview

Tarım Kredi Kooperatifi, Turkey's leading agricultural credit cooperative, implemented a comprehensive smart shop solution to modernize their retail operations and enhance customer experience while improving environmental monitoring and operational efficiency.

Challenges

• Need for real-time environmental monitoring in retail spaces

• Customer queue management at checkout counters

• Inventory and shelf management optimization

• Requirement for automated recycling and deposit return systems

Solution Implemented

Environmental Monitoring System

• Deployed Cisco Meraki MT sensors throughout the store:

  • MT10 for temperature and humidity monitoring

  • MT11 for temperature probe measurements

  • MT14 for air quality monitoring

  • Multiple sensor points for comprehensive coverage

Smart Queue Management

• Implemented Cisco Meraki MV12W cameras with AI capabilities

• Real-time queue monitoring and analytics

• Automated alerts when queue lengths exceed thresholds

Shelf Analytics and Customer Behavior

• Deployed Cisco Meraki MR56 access points for customer movement tracking

• Integration with IwRobotx system for shelf occupancy monitoring

• Real-time analytics for product placement optimization

Smart Recycling Solution (iECO)

• Integrated Cisco Webex Desk for customer support

• Automated deposit return system

• AI-powered waste sorting and recognition

• Real-time reporting of recycling metrics

Technical Infrastructure

• Cisco Meraki MS120-24P POE Switch for network management

• Cisco Meraki MT45 and MT36 for additional environmental monitoring

• Centralized dashboard for real-time monitoring and analytics

• Mobile app integration for staff alerts and management

Results

• Improved environmental conditions monitoring with real-time alerts

• Enhanced customer experience through queue management

• Optimized shelf stocking and inventory management

• Successful implementation of automated recycling system

• Centralized data collection and analysis capabilities

ROI Metrics

• 90% customer satisfaction rate

• Continuous data collection and reporting

• Positive feedback and increased usage

• Enhanced operational efficiency